Frequently Asked Questions


Color variations are listed in-store based on axes femme’s original color labels. This means it is entirely possible that products may have different shades despite using the same color label.

Size labels are provided only for reference, and may differ slightly from product to product. Please refer to the size descriptions when purchasing items.

We do our best to make sure the product photos are as accurate as possible. Please be aware, however, that certain screen configurations may slightly alter the colors in the images.

Purchasing Items

Items planned for restocking will be restocked within 2-3 business days.

Note that such decisions to restock are not made on a regular basis, so unfortunately we cannot respond to questions about whether certain items will be back in stock again.

Please refer to the product page for stock availability.

Unfortunately, no. In the case that an item is sold out on this store, even if you find it available somewhere else, it is not possible to reserve or order the item here.

A product may be unlisted from our store due to being sold out, discontinued, etc. Unfortunately, we cannot accept orders for items no longer listed on the store.


We ship worldwide.

After the payment is completed, it should take within 3 business days to process and ship out your order.

Please note that public holidays or irregular circumstances may affect this estimated time.

Shipping is done via EMS (Express Mail Service) with an estimated 2-4 days for delivery.